Support

Although we have tried our best to make X-Setup Professional as error-free as possible, there will be constellations where X-Setup Pro does not work as expected or using it will result in "strange" effects. Therefore we provide these topics to help you.

If you do not have a problem, but would like to know what you can do to avoid any problems with X-Setup Pro, see the topic Handle with care.

Important: XQDC can not provide email support for X-Setup Pro. Please do not sent support issues via e-mail. Post them in the X-Setup Pro forum, where our support team will handle your requests.

What to do when you have a problem with X-Setup Pro?

First of all, keep cool and don't panic!

Uninstalling X-Setup Pro, although a common reaction, won't help. This action does not roll back any changes you made, so it won't solve your problem. Plus, the most problems user encounter when using X-Setup Pro are side-effects of settings they have changed. Therefore, you will need X-Setup Pro to revert the changes and resolve the problem.

Read README.TXT located inside the folder where you installed X-Setup Pro. This file maybe contains late-breaking information that aren't included in this help file and might already document a solution for your problem.

Visit the X-Setup Pro forum which is a peer-2-peer help forum for users of X-Setup Pro. This forum is moderated by XQDC.

Read the threads of Frequently Asked Questions (FAQ) in the X-Setup Pro forum,

Visit the X-Setup Pro support page for general support tips.